Professional movers Adelaide: the standard of care, piece by piece

What professional removalists in Adelaide do differently

Most damage in a move happens in three places: on the way through the house, in the truck, and when pieces are set down at the other end. A professional crew plans for all three.

• In the house: floors, doorways and banisters are protected where the crew will carry, and furniture is wrapped in the room before it moves, not on the front lawn.
• In the truck: moving blankets go around and between pieces so nothing touches anything else, heavy pieces are loaded low against the walls, and the load is tied off so it cannot shift.
• At the new home: pieces are carried to the room they belong in and unwrapped there, and nothing is dragged across a floor.

Moveall’s brand values are presentation, honesty, punctuality and efficiency. Efficiency is not speed at the furniture’s expense: a crew that wraps properly at the start of the day works faster at the end of it, because nothing needs fixing or re-packing.

How each kind of furniture is protected

Furniture	The risk	How it is handled
Polished timber tables and sideboards	Scratches, dents and corner damage	Wrapped in moving blankets, corners protected, carried rather than dragged
Lounge suites and upholstered chairs	Dust, marks and torn fabric	Wrapped to keep fabric clean, carried clear of door frames
Mirrors, glass and marble tops	Breakage and chipped edges	Extra wrapping, carried upright, loaded where nothing can press on them
TVs and artwork	Cracked screens, damaged frames	Wrap & Pack has purpose-made boxes and wrapping for TVs and artwork
Beds and mattresses	Soiling and bent frames	Mattresses protected, frames handled so joints are not strained
Wardrobes and chests of drawers	Racking and broken drawers	Emptied before the move, drawers secured, carried upright
Pianos and pool tables	Weight, balance and finish	Extra team members and specialty equipment through Moveall’s heavy and bulky items service

Under Moveall’s terms furniture must be emptied of loose items before the move. A full chest of drawers is heavy, can rack out of square when lifted and can spill its drawers on the stairs. If you would rather not pack the contents yourself, Wrap & Pack will: see packing services.

Packing the rest of the house

Furniture is only half a household. The rest is in boxes, and boxes packed badly are where most breakages happen. Moveall’s Wrap & Pack service wraps and packs all approved household items and supplies all the different boxes and packing materials, with purpose-made boxes and wrapping for clothes, books, heavy items, fragile items, TVs and artwork. You can head out for the day and come back to a house ready for the truck.

Protecting the house as well as the furniture

A professional move leaves both homes as they were. Floors are covered where the crew walks with loads, doorways and door frames are protected where big pieces pass, and banisters are covered on stairs. In apartment buildings, many strata rules ask for lift walls to be protected too: tell us your building’s rules at the quote. At the new home the protection goes down before the first piece comes off the truck and comes up after the last.

New homes need particular care. Fresh paint, new timber or polished concrete floors and new carpet mark easily. Tell us if the new home has just been built, renovated or painted, so the crew knows before it arrives.

How the truck is loaded

Loading a pantech is a skill of its own. Heavy, solid pieces such as wardrobes, the fridge and the washing machine go in first and stand against the walls of the truck. Tables, lounges and beds fit around them, with blankets between every piece. Boxes fill the spaces, heaviest at the bottom, with fragile cartons on top where nothing can press on them. Mirrors and glass stand upright. Then the load is tied off in sections so nothing moves on the road.

Looking for the best removalists in Adelaide? What to look for

People search for the best removalists in Adelaide every month, and there is no single answer: the best removalist for a studio in the city is not the best for a five-bedroom home in the Hills. What you can judge is how a company works. These are the signs of a professional removalist, whoever you book.

1. They ask before they price. Bedrooms and living areas, access at both homes, heavy items. A price without questions is a guess.
2. They put it in writing. The quote names the inventory it is based on and what is charged as extra.
3. They explain insurance plainly. Public liability and transit insurance are different, and a professional removalist tells you which they hold and which you need to arrange.
4. They bring the right truck. An enclosed pantech sized to the household, with moving blankets on board.
5. They protect the house as well as the furniture. Floors, doorways and walls, at both ends.
6. They have a business you can check. A company name, an office and a website, not only a mobile number.

Our guide on how to choose a removalist goes further, with the red flags to walk away from and your rights under Australian Consumer Law.

Insurance and cover, in plain words

Moveall holds $20 million public liability cover. Ask us about transit insurance for your belongings: under Moveall’s terms, goods are not insured in transit unless cover is arranged, and Moveall can put you in touch with its preferred insurer. A reliable removalist will tell you this before you book, not after something breaks. Australian Consumer Law also says a service must be provided with due care and skill. Our article on removalist insurance explains the different kinds of cover.

Professional movers in Adelaide homes: the access problems

Good furniture is most at risk where the house is tight. Adelaide’s older villas and cottages in suburbs such as Norwood, Unley, Prospect and Goodwood have narrow hallways and tight turns into bedrooms. Apartments have lifts that a large sideboard will not fit in standing up. Hills homes can have steep paths and steps from the driveway. Tell us about these at the quote, and measure the doorways and hallways at the new home for your biggest pieces. Our local movers Adelaide page covers access across the suburbs.

Reliable removalists for the whole household

Care is not a separate service you add on. It runs through every part of a complete house move with us, from the quote to the last room: see removalists Adelaide for the full sequence, and movers Adelaide for how moving day runs with the crew. For the piano, the pool table and the heavy pieces, see pianos and heavy items.

Questions people ask